We, East-West Chamber Orchestra e.V. – organizer of the Ost-West-Festival NRW, take the protection of your personal data very seriously and strictly adhere to the applicable legal basis. In addition, we are committed to handling personal data as confidentially and responsibly as possible. This declaration gives you an overview of how we guarantee this protection and what data we collect for what purpose.

Name and address of the person responsible for processing
Responsible body is:
East-West Chamber Orchestra e.V.
Hedwig-Dransfeld-Str. 16
53125 Bonn
Germany
Email: info@eastwestchamberorchestra.com

Collection and processing of data
Every access to our homepage and every retrieval of a file stored on the homepage are logged. The storage serves to analyze errors and to detect and track any attacks. The following are logged: date and time of access, IP address, URL accessed, user agent, referrer.
As part of the ticket ordering process, we collect various personal data from you, which you transmit to us by sending your order together with the other data of the order. The data you provide is transmitted to us in encrypted form (SSL encryption technology) so that it is impossible for third parties to spy on this data. By submitting your personal data to us, you agree to the collection, processing and use of your data in accordance with this data protection declaration.

Corona contact and operating restrictions ordinance
According to § 1 para. 2b d) of the Ordinance on the Restriction of Social Contacts and the Operation of Facilities and Offers due to the Corona Pandemic (in short: Corona Contact and Operational Restriction Ordinance) of May 7, 2020, lists of participants, the names, addresses and phone number to enable infection tracking if necessary. These participant lists will be deleted after one month. Art. 13, 15, 18, 20 GDPR do not apply. If such a rule is repeated again, the above-mentioned rule for deletion remains.

Use and Disclosure of Personal Data
If you have provided us with personal data, we only use this to process your ticket booking/order, to answer your inquiries, to process contracts concluded with you and for technical administration.
Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing – in particular passing on order data to suppliers -, this is necessary for billing purposes, we are legally obliged to do so or you have given your prior consent. You have the right to revoke your consent at any time with effect for the future. If payment services are used for payment transactions in our web shop, your data will be passed on to the payment intermediaries used. The same applies with regard to the credit institutions commissioned with the payment. The data passed on may only be used by the service providers for the purpose of passing it on.

newsletter
If you want to order our electronic newsletter, for legal reasons we need your e-mail address and confirmation that you are the owner of the e-mail address provided and that you agree to receive the electronic newsletter. The data is only collected for the purpose of being able to send you the newsletter and to document our authorization in this regard. The data will not be passed on to third parties. You can revoke your subscription to the newsletter and your consent to the storage of your e-mail address at any time. We use Mailchimp service for this.

cookies
Cookies are small files that make it possible to store specific, device-related information on the user’s access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they serve to collect statistical data on website use and to be able to analyze them in order to improve the offer. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and in particular the ease of use are restricted without cookies.

Integration of third-party services and content
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. As far as this is known to us, we inform the users about it.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (http:// tools.google.com/dlpage/gaoptout?hl=de) and install the available browser plugin.

Facebook Social Plugins
This offer uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 471 Emerson St., Palo Alto, CA 94301-160, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
If a user calls up a website of this offer that contains such a plugin, his browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. The provider therefore has no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs the users according to their level of knowledge:
By integrating the plugin, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options for protecting the privacy of users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.
If a user is a Facebook member and does not want Facebook to collect data about him via this offer and link it to his member data stored on Facebook, he must log out of Facebook before visiting the website.

YouTube
We use YouTube on our website. This is a video portal operated by YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”. YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
We use YouTube to show you videos. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in improving the quality of our website.
Each time a YouTube component (YouTube video) is accessed, the internet browser on the data subject’s system is automatically prompted to download a script code from YouTube. In this way, YouTube and Google are informed about which specific subpage is visited by the person concerned. If the person concerned is logged in to YouTube at the same time, YouTube can assign the page visit to the account of the person concerned; this is independent of whether the data subject clicks on a YouTube video or not.
Google provides further information about the collection and use of data and your rights and protection options in this regard at https://support.google.com/youtube/answer/7585465?visit_id=1-636626676584164516-780080012&rd=1 and https:// support.google.com/youtube/answer/2801895?hl=de&ref_topic=2803240 available data protection information.

Instagram
Our website uses so-called social plugins (“Plugins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.
If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the plugins, for example by pressing the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there.
The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this regard and setting options for protecting your privacy can be found in Instagram’s data protection information: https://help.instagram.com/155833707900388/.
If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. B. with the script blocker »NoScript« (http://noscript.net/)

Twitter
Use of Twitter plugins (e.g. “Tweet” button) Our website uses so-called social plugins (“plugins”) from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103 , USA (“Twitter”). The plugins are marked with a Twitter logo, for example in the form of a blue “Twitter bird”. You can find an overview of the Twitter plugins and their appearance here: https://about.twitter.com/en_us/company/brand-resources.html When you visit a page on our website that contains such a plugin, your browser sets a direct connection to the Twitter servers. The content of the plugin is transmitted directly to your browser by Twitter and integrated into the page. Through the integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged in to Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your rights in this regard and setting options for protecting your privacy can be found in Twitter’s data protection information: https://twitter.com/privacy.
If you do not want Twitter to directly assign the data collected via our website to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading with add-ons for your browser, e.g. B. with the script blocker »NoScript« (http://noscript.net/).

Right to information, deletion and revocation
You have the right to receive information free of charge at any time as to whether and which personal data we have stored about you. If you have provided us with personal data, you can have it deleted at any time upon request, request the correction of incorrect data or revoke your consent to the use of personal data. The contact details for such an application can be found in the imprint. Data for billing and accounting purposes are not affected by a revocation or deletion.

Right to lodge a complaint with a supervisory authority
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority.